At Tennessee Oral and Maxillofacial Surgeons
Oral Surgery and Implant Dentistry
Spencer A. Haley DDS, Dr. Haley makes every effort to provide you with the finest surgical care and the most convenient financial options. To accomplish this goal, we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 615.829.7000. Please call if you have any questions or concerns regarding your initial visit. Please bring your insurance information with you to the consultation so that we can expedite reimbursement.
For Our Patients with Insurance Coverage
As a courtesy, we will bill your insurance carrier for you. We will set aside, for 45 days, that part of the balance which the insurance is expected to cover. If your insurance carrier does not send payment within 45 days, the balance is then due and payable by you, unless other payment arrangements have been made with Patient Accounts.
Most insurance companies only pay a portion of the fees incurred. We require that your share for each procedure be paid at the time of treatment.
We remind you that insurance coverage is an agreement between you and the insurance carrier; therefore, the account is in your name and final responsibility for any unpaid balance will be yours. When insurance payments are delayed, or less than anticipated, we will assist you with inquires to your insurance carriers. However, it is our experience that insurance carriers respond best when the inquiry comes from you, the patient.
For Our Patients without Insurance Coverage
Payment is required at the time of treatment. Payment arrangements can be made with Patient Accounts.
Payment Options for Our Patients
Payment may be made by cash, personal check, or credit card (MasterCard,Visa or Discover). Our office also provides a payment plan through a company called Care Credit; they can offer flexible payment plans with a line of credit dedicated to your healthcare needs and completely separate from other credit cards.